Frequently Asked Questions
Follow these links to complete these actions.
Please feel free to contact us at any time with your questions, comments, or suggestions. We welcome your feedback!
- 1-507-451-7470 (Outside the US & Canada)
- Text Message:
- Monday-Friday 7:30AM-7:00PM CST
- (Charges may apply)
- 2525 Lemond St. SW
- PO Box 998
- Owatonna, MN 55060-0998
- 1-507-451-4755 (Outside the US & Canada)
- Directions to our Owatonna Office and Edina Office.
- Product Suppliers, please call 1-507-451-7470 and ask for a Category Manager.
The ICMI Global Contact Center Awards Program is the most comprehensive awards program dedicated to the customer service industry. It is designed to honor and recognize the companies, contact centers and individuals that provide a platform for leadership, vision, innovation and strategic accomplishments within the industry.